Happy clients say . . .

• "I enrolled in your Assertive Communications Course because I was having problems running the meetings of the building committee.

  We had our first meeting of the year last night and it was probably the shortest meeting on record. 

  Thank you, I learnt how to use the techniques on your course . . . I warned everyone prior to the meeting that there would be no provision for reading time. The meeting kept to the agenda, kept it to times and made sure it didn't go off track.

  Thank you, Yvonne. Very Successful."  Janet K
• Yvonne gives you the WOW factor to facilitate your group or conference!"
• "Choose Yvonne  . . .  and you get the lot!"
• "Thank you for facilitating our 4 day annual conference. This was the most successful conference we have conducted. All outcomes were achieved. Action plans are made and are already being implemented. As a result of this, we are a more united, motivated and energised team.” GM, Large Insurance Group.
• “I am delighted that we chose to use Yvonne Collier as our facilitator for the entire conference, as well as delivering the specific training modules. The manner in which you kept the group energized throughout the entire conference was a huge factor in the overall success of the event.
• We definitely want you back next year!" Assistant GM, Large Insurance Group.
• "Your excellent facilitation of our annual 3 day Business Development Forum was both professional and fun – you were able to keep the sessions to time, as well as adding value yourself and challenging the delegates to new ways of approaching both life and work. The delegates all noted how essential an effective and empathetic facilitator was to the success of the Forum.”
• The feedback from your presentation, “Effective Interaction with Clients and Potential Clients”,  was 100% positive from delegates – people spoke of the helpful tools, the practical examples and the positive energy.
• You possess the wonderful qualities of being instantly likable and approachable and these qualities allow you to quickly ascertain the needs of your audience, as your audience is so open to you. As one delegate wrote, “Yvonne is a professional who can always picks the mark.”
• You are truly one of the best trainers/facilitators I have had the good fortune to work with and learn from." Business Development Manager & Conference Organiser, Large Development Fund.
• "Yvonne and Dean Collier were called in to assist me get the team under positive influence for the new year. They made a lasting impression that the team is still talking about today. Yvonne has a unique way of putting her audience at ease very fast. This instils confidence and trust from even the toughest teams! She achieved this in such a subtle way that broke down barriers and brought fun into the business of getting on with each other.
• I recommend both Yvonne and Dean to any CEO who wants to build an awesome team. The ROI is immeasurable when teams communicate better and information is exchanged at a deeper level within the organisation."  CEO Commercial Real Estate
• Choose Yvonne to MC, facilitate and conduct workshops at your next conference or business development forum!

• 
  From: Ana Brandão

  Feb 23, 2011

  Yvonne is an inspiring speaker and amazing facilitator. Her wisdom combined with her endearing personality make her a perfect facilitator.
  
  
  

• “To have Yvonne as a presenter and facilitator was a stroke of genius- well done.”
• “Yvonne kept the Conference rolling in her easy natural way.
• “Yvonne is a top facilitator.”
• “Yvonne was experienced and ran the Forum well.”
• “Yvonne is an excellent facilitator and teacher particularly because she involves everyone. I don’t think I went to sleep once in her sessions! There is a good mixture of hearing her input and discussion.”
• “ . . .because Yvonne was a presenter as well as the facilitator, she had more of an involved role than some would have.”
• “Yvonne is a professional who can always pick the mark.”
• Yvonne has a bucketful of Facilitation Process Tools including:

• Yvonne brings extensive experience and expertise, in the moment value and a wonderful capacity to hold the energy of the group needs.
• In summary, Yvonne will choose the very best methods, techniques and process tools for your group, and your specific needs, during the design,  preparation, and in the moment to bring the best results.
• Facilitator / presenter / trainer / coach all in one package = Yvonne Collier CSP

"Dear Yvonne

On behalf of Bentleys Australia and all our Directors we would like to thank very much for the outstanding half day presentation you made at our annual Directors Conference held at the Anchorage Resort at Port Stephens.

I very much appreciate the initial time we spent together in order for you to gain an understanding of our association.  I was impressed with the manner in which you displayed flexibility in relation to potential topics that you could present based on templates you already had in place.  This helped us significantly to meet our tight budgetary situation.  

We were most impressed that you joined most of our delegates aboard the Imagine dolphin watch cruise allowing you to get to know our Directors.  Also coming up the day before and joining us for dinner was beyond the call of duty and unexpected.  This made a great difference to your presentation!  You immediately had every one involved, connected and laughing.

Our decision to purchase your book, LAFFe to Success A Practical Guide to Getting Along with Others for each delegate was a good one.  Arranging for delegates to complete a straight forward exercise prior to attending the Conference was most worthwhile.  It created some interesting outcomes!

We also appreciated the manual you prepared and provided to each delegate giving them an excellent base to work from.

Your presentation was equally as good if not better than when I first met you presenting at the Australian Institute of Management.  Your interactive style really kept the audience alert.

Thank you for making our Conference so successful.  The evaluations were outstanding for your sessions.  Thank you for the photos you took – they have given us an amusing record of the presentation. Your half day with us really lifted the Conference to the heights that we were aiming for.

We will certainly request you to engage your firm’s services in the future.

Yours sincerely,

John Coward,
National General Manager"

• Hi Carol / Regan,
  
  Thank you for the recent training “Passport to people management” as it was one of the better management courses I have been on.
  
  The course was good at tying together course content that I have previously done (appropriate behaviour, performance appraisals, training & assessing etc)  and how to implement this on a practical level with in the Thales framework.
  
  The facilitator (Yvonne Collier) really gets a pat on the back for her enthusiasm for the subject as it was the key to getting a class of middle aged men thinking they were kids at game time.
  
  One of the biggest benefits was participating with other Thales personnel (Mulwala) and using their experiences as scenarios during course content. Interesting to note they have similar experiences to us even though the core work is different.
  
  Again thankyou for the training opportunity,
  
  Richard Hawkins
  Depot Ops Manager Myambat
  Land & Joint Systems
  Thales Australia.